Saw was bought and then shipped very quickly. I received the saw in a box made from another cardboard box. The saw came with no paperwork. No factory tags, and no manual. The clutch cover on the saw has gouges and dirt on it. The chain has rust on some of the links. Called Arlington with my concerns. ***was very pleasant and offered a manual and thought the saw might have been a display model but there were no notes indicating this. The manual was sent and a $***credit was sent to my account for inconveniences. This taught me a lesson. You can't control a company as to what they sell you when buying online. The five stars are for the saw. Not the company. I believe this is my last purchase from Arlington.

Great chainsaw

It looks great but I haven’t started yet because the time